Legal

Cookie policy

Effective 20 May 2026 · Last updated 20 May 2026

This policy explains how Eddric Ltd uses cookies and similar technologies on the Eddric platform. We use only the cookies necessary to deliver a secure, functional experience.

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. Similar technologies — local storage, session storage, pixel tags — serve comparable purposes. References to "cookies" here include all of them.

2. How we use cookies

Eddric uses a minimal set of cookies focused on functionality and security. We do not use cookies for behavioural advertising, retargeting, or selling data.

Strictly necessary — Authentication tokens, CSRF protection, preference storage.

Functional — Session state (last tab viewed, filter selections), form state preservation.

Analytics — Privacy-respecting only. We do not use Google Analytics or any service that shares data with advertising networks.

3. Cookies we set

a) On this website and the Eddric platform

NameTypePurposeDuration
sb-*-auth-tokenLocal storageAuthentication sessionSession / 7 days
themeLocal storageLight/dark preferencePersistent
cookie-consentLocal storageRecords your consent12 months

b) On our clients' websites — the SignalFlo tracker

These are set by our tracking script when a client deploys SignalFlo on their own site. They are not set on eddric.ai. We list them here because they are the ones that matter most to a visitor, and because they should be disclosed somewhere you can find them.

NameTypePurposeDuration
es_consentFirst-party cookieRecords your own accept/reject decision365 days
es_cidFirst-party cookieA random opaque visitor identifier. Not derived from anything about you.365 days
es_sidSession storageGroups page views into one visitCleared when the tab closes
es_contact_sf_idSession storageSet only if the host site has explicitly identified youCleared when the tab closes

This tracker is not strictly necessary and therefore requires consent — and it enforces that itself. Apart from es_consent, which records your decision, none of the above is created until you have accepted via the site's consent banner. If you reject or withdraw, the identifier cookie and session keys are deleted, not merely ignored. Full detail — including what the tracker deliberately does not collect — is on our GDPR and visitor tracking page.

4. Third-party cookies

We do not embed social media widgets, advertising pixels, or third-party tracking scripts. Where third-party services are essential (authentication, hosting), their cookies are governed by their privacy policies. We do not permit third parties to use cookies on our Platform for their own advertising or profiling.

5. Managing your preferences

Browser settings — Most browsers allow you to view, delete, or block cookies. Disabling necessary cookies will break the Platform.

Local storage — Clear via browser developer tools or by clearing all site data.

Analytics — If deployed, an in-platform toggle lets you opt out.

6. Do Not Track and Global Privacy Control

On the SignalFlo tracker (section 3b), both signals are honoured as a hard gate. If your browser sends Do Not Track or Global Privacy Control, the tracking script disables itself before it does anything: no cookie is written, no storage is touched, no request is sent. This is checked before any other logic runs.

To be clear about what that is and is not: an absent DNT or GPC signal does not indicate consent — most browsers send neither by default. It is a floor beneath the site operator's consent mechanism, not a replacement for it. See our GDPR and visitor tracking page for the full position.

On this website and the Eddric platform, our cookie use is limited to the strictly necessary and functional items in section 3, so there is no behavioural tracking for a DNT signal to switch off.

7. Changes

Material changes will be communicated in-platform with an updated "Last updated" date.

8. Contact

Eddric Ltd · info@eddric.ai. You may also lodge a complaint with the UK ICO at ico.org.uk.