Lead scoring, in plain English

How do you know which leads are ready?

Lead scoring gives every lead a single running number. It climbs when they show interest, and quietly cools off when they go quiet — so your team always knows who to call first.

01

Actions earn points

Every email open, factsheet download and webinar sign-up is worth points.

02

Points cool over time

Go quiet for a while and the score drifts back down on its own.

03

The number sorts your list

Top of the list means most ready to buy. That's where you start.

Try it

Build a contact lead score

Pick the actions you think make a client more likely to buy. Each one adds points — then drag the slider to fast-forward time and watch Dana's score cool off.

D
Dana
Meridian Pensions
53
Warm
Drag the time slider to watch points fade.
ColdWarmHotVery hot
What Dana has done
Time since Dana's last visitToday
Raw points 53 · cooled to 53

Reading the number

From cold to red-hot

Cold
Just looking. Keep nurturing — there's no rush here yet.
Warm
Showing real interest. Worth a light, helpful touch.
Hot
Actively evaluating you. Time for a real conversation.
Very Hot
Ready to talk right now. Call today, while it's warm.

Why it matters

Spend your time where it counts

Without a score, every lead looks the same and reps chase whoever shouted last. With one, even the busiest day starts in the right place: at the top of the list, with the people most ready to buy.